Insurance Business Review: Specials Magazine

Complex risks require an insurer with the expertise to understand different exposures, the capabilities to respond as circumstances change, and the scale to support customers throughout the insurance journey. Intact Financial Corporation [TSE: IFC] brings together property and casualty expertise, specialized underwriting, claims, data, technology and distribution to serve customers across Canada and beyond. Its specialty business adds focused capabilities across distinct lines of business, giving brokers and customers access to specialized knowledge backed by the scale of Canada’s largest P&C insurer. The model connects risk assessment and coverage with the expertise, resources and support customers need when circumstances change. Specialty Expertise With Reach Intact’s specialty business is built around depth in specific areas of insurance. Its specialty lines span more than 20 verticals, with business lines spanning 180 countries. That reach gives Canadian brokers access to expertise beyond a single market while keeping specialized underwriting and claims capabilities connected to the broader Intact organization. ... Read More

LIABILITY INSURANCE SERVICES

In the midst of shifting insurance market cycles, businesses are often caught between extremes. In a hard market, premiums soar; in a soft market, prices may drop. While stability may be elusive, the demand for dependable insurance products remains constant—businesses consistently seek the best possible coverage. Berkley Canada, a specialty insurance provider, stands out in this landscape. While the industry has seen a renewed reliance on managing general agents (MGAs) during the hard market, Berkley Canada has remained steady. With access to secure, stable, A+ XV-rated paper, it has no need to chase or replace capital. “We bring in skilled underwriters and claims professionals to make decisions for our clients locally—delivering faster, more personalized, and transparent solutions,” says Ashley Beales, Chief Underwriting Officer. With a foundation of underwriting discipline and long-term partnerships, Berkley Canada ensures that clients have access to top-tier coverage—regardless of market conditions. From complex long-tail liability risks to accident, health, and travel insurance, the company serves both Canadian and international clients with precision, expertise, and a deep commitment to care. Organized into industry-specific and product-focused teams, Berkley Canada caters to sectors such as technology, construction, healthcare, and life sciences, while offering specialized expertise in commercial liability, financial lines, professional liability, and environmental coverage. This approach, combined with its customer-centric model, fosters trust— especially among international clients who value Berkley Canada’s long-term commitment. These qualities endure through volatile markets, where the company’s underwriters— armed with both expertise and autonomy—craft policies tailored to the specific needs of each client. The focus on local empowerment further extends to Berkley Canada’s claims team, which has the authority to act. When a fair resolution is on the table, the team can say “yes” immediately. Such agility proves invaluable in time-sensitive settlement negotiations, which is rare in today’s market. For example, a healthcare association received a fully compliant, customized policy within 24 hours when faced with urgent regulatory insurance changes. ... Read More

Top Insurance Recruitment Consultant Firm in Ontario 2026

Insurance brokerages are navigating an increasingly competitive environment. Leadership succession requirements, digital transformation initiatives and attracting high-performing professionals are becoming central to recruitment decisions. At the same time, insurance professionals who are considering change are searching for organizations that recognize their strengths and provide clear development opportunities. Finding the right talent requires sector-specific expertise and a deep understanding of organizational needs and candidate expectations. In 1984, Mary Ann Warriner created JOB-BORN Executive Search Inc. with an exclusive focus on the insurance sector, helping brokerages identify and place high-performing executives in various areas of expertise. “We consider ourselves specialty industry professionals who happen to recruit, bringing deep industry expertise to every search we conduct,” says Mary Ann, president. “Our team actively reaches out to passive and active insurance professionals to identify and vet individuals who could be a strong fit for your brokerage.” ... Read More

Top Commercial Insurance Solutions In Canada 2026

The idea for BlueCouch Insurance Services emerged while Barzin Assadi was working as a commercial broker at a large insurance brokerage. He referred a friend who was buying his first townhouse to the personal lines team, only to learn months later that securing coverage had involved weeks of calls, missing information and delayed policy documents. Seeing the process through a client’s eyes exposed how opaque insurance buying could feel outside the industry, inspiring Assadi to establish a brokerage centered on ease, clarity and transparency. “Our goal is to make the insurance buying process as easy as possible for our clients,” says Barzin Assadi, CEO. “We work for them, so transparency is central to how we explain coverage and protection.” That founding principle now guides the firm’s work with commercial and personal clients, for whom clarity matters not only during the buying process but also in understanding what a policy covers, excludes and requires. Turning Policy Detail into Clear Advice Commercial clients often begin with one concern: Am I covered? No policy covers every event. BlueCouch Insurance reviews and explains what is included, what is excluded and which warranties or conditions could affect a future claim. That clarity helps prevent surprises when coverage is needed. ... Read More

IN FOCUS

Canada's Insurance Recruitment: Adapting to Shifting Talent Demands

Insurance recruitment consultant firms improve workforce planning efficiency, expand talent pool reach, and strengthen overall hiring outcomes.

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Commercial Insurance Solutions Strengthening Business Risk Management across Canada

Commercial insurance solutions improve risk management, financial stability, cybersecurity protection, compliance, and operational resilience for businesses.

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EDITORIAL

Strengthening Insurance through Expertise and Innovation

Insurance tends to matter most when something goes wrong. A business needs coverage that fits its risks, a claim needs to move forward and insurers have to keep up with exposures that are constantly changing. In this edition of Insurance Business Review Canada, we look at companies and leaders dealing with these challenges in ways that make insurance easier to understand and use.

Leading the edition is Intact Financial Corporation [TSE: IFC], recognized as the Top Specialty Insurance Company in Canada 2026. Its specialty business brings together underwriting, risk control, claims, data and distribution across more than 20 verticals. Brokers can turn to teams with knowledge of specific industries while drawing on the resources of a major P&C insurer. Its claims and restoration capabilities also give customers support when they are dealing with a loss.

BlueCouch Insurance Services, recognized as the Top Commercial Insurance Solutions in Canada 2026, focuses on a problem many commercial clients know well, trying to make sense of a complicated policy. The firm uses technology to compare coverage, deductibles and exclusions more quickly, while experienced brokers review the findings and explain what they mean for each client's business.

JOB-BORN Executive Search Inc., recognized as the Top Insurance Recruitment Consultant Firm in Ontario 2026, has spent decades working within the insurance sector. Founded in 1984, the firm combines industry knowledge with professional relationships to help brokerages find people who fit their needs and help candidates find opportunities that match their experience.

The edition also brings leadership perspectives. Joshua Williams, Director of Insurance Risk Management at EDF Power Solutions North America, examines how risk management has grown beyond loss prevention and become part of broader business decisions. Cheryl Muschette, Director, Claims at BMO, looks at the customer side of insurance, highlighting the role of empathy, communication and data in the claims experience.

Together, these perspectives show an industry changing in response to new risks and customer expectations while keeping its focus on helping people and businesses handle uncertainty.