FCT
A Broader Layer of Errors and Omissions Protection

Real estate transactions can turn on small details. A missed document, an overlooked obligation or a delayed mortgage payout can create costs for legal professionals and their clients long after a transaction appears complete. For professionals working across increasingly complex property transactions, errors and omissions coverage provides an additional layer of protection when an ordinary oversight develops into a financial claim.

FCT has built its E&O offering around that practical exposure. The company provides supplemental coverage designed to work alongside mandatory professional liability insurance, helping legal professionals address financial consequences that may arise from errors or omissions during qualifying real estate transactions. Its approach combines coverage with the broader title insurance and transaction infrastructure used throughout the closing process.

Protection Designed Around Real Transactions

FCT's E&O Suite gives legal professionals several layers of supplemental protection. E&O Extra provides coverage associated with qualifying transactions title insured by FCT, including reimbursement for eligible deductibles and premium surcharge increases following a successful claim. E&O Complete extends the offering by providing financial support for smaller issues and client claims, including qualifying deductibles and premium increases.

The distinction is important because professional liability insurance may not cover every expense that follows an error. FCT’s supplemental coverage is designed to pick up defined costs that can otherwise fall to the legal professional. Its Deal Protection Endorsement adds another layer for purchasers and mortgagees in residential and commercial transactions, covering certain losses linked to errors or omissions in legal services.

A real transaction illustrates the value more effectively than a list of policy features. In one refinance case cited by FCT, a lawyer's office inadvertently failed to pay out an existing mortgage before it matured. The resulting prepayment and interest charges totaled CAD 6,197.80. E&O Complete covered the full amount without a deductible or an increase in the lawyer's law society E&O insurance premiums.

The example points to an important distinction in how FCT approaches E&O protection. The coverage is not positioned simply as another policy sitting alongside a transaction. It is connected to the practical work that legal professionals perform before, during and after closing, where relatively small oversights can create unexpected financial consequences.

Expertise Meets Transaction Infrastructure

FCT’s E&O offering is part of a broader set of services that brings together insurance, underwriting, fraud prevention and digital tools. Legal professionals can order title insurance and handle tasks such as billing, identity verification, mortgage processing and payout requests through FCT’s various channels.

The wider infrastructure also supports the company's approach to underwriting. FCT's legal solutions use data to support transaction underwriting while its teams account for regulatory differences across Canadian provinces. Its commercial solutions group handles transactions involving commercial and industrial properties, mixed-use developments and infrastructure projects, while underwriters can tailor coverage to individual circumstances, including certain known defects.

Fraud prevention adds another layer to the model. FCT's Client ID Verification service helps legal professionals verify customer identities, while its Fraud Insights Centre provides educational resources, tools and strategies focused on identifying and preventing fraud. The objective is to address questionable activity before it develops into a claim or creates financial consequences.

Technology stays in the background, taking care of routine tasks while professionals remain in control of the transaction. Legal professionals can order title insurance online and access connected services, while lenders can use Lender Lawyer Connect, payout services and mortgage processing tools. The aim is to make the process easier to manage while keeping expert support available when a transaction calls for closer attention.

Protection That Follows the Workflow

The value of FCT's E&O approach becomes clearer when viewed across the transaction lifecycle. Legal professionals may need to verify a client, order coverage, manage searches, communicate with lenders, complete a closing and address an issue after registration. Each stage presents different opportunities for an error or omission to create exposure. FCT connects its supplemental E&O products with title insurance, fraud prevention and transaction services to address several of those points within the same real estate workflow.

Claims handling forms another part of the experience. FCT states that claimants can contact its claims team by phone or live chat, while resolution times vary according to the circumstances. Its claims guidance emphasizes prompt notification and communication throughout the process. For professionals facing a claim, the response involves more than the financial amount at issue. Legal costs, client expectations and professional reputation can all become part of the broader challenge.

Even a small oversight can create an unexpected bill for a legal professional. FCT's supplemental E&O coverage helps address those defined costs, while its title insurance, underwriting, fraud prevention and transaction services give professionals support across the real estate process.

By bringing those capabilities together around the needs of legal professionals, lenders and property owners, FCT has developed an E&O offering focused on the practical risks that can emerge throughout a real estate transaction. For its approach to Errors and Omissions Insurance and its role in supporting Canada's real estate professionals, FCT is recognized as the Top Errors and Omissions Insurance Company in Canada 2026.